Clear, fair, and transparent refund terms for all Xsky services.
Xsky provides digital software services. By purchasing a subscription or license, you agree to the terms outlined in this refund policy.
Refunds may be issued if the service is not delivered as described or fails to function due to verified technical issues on our side.
Refunds will not be issued for user error, incorrect setup, unsupported providers, or change of mind after activation.
Refund requests must be submitted within 48 hours of purchase. Requests outside this window may not be considered.
To request a refund, contact our support team with your purchase details, device information, and a clear explanation of the issue.
All refund decisions are made at the discretion of Xsky based on investigation and service usage.